Why YouTube’s Content Moderators Can’t Work From Home

It’s not a technical issue, it’s the business model.

Image for post
Image for post
Photo by Rachit Tank on Unsplash
  • Tickets done at the user’s desk—deploying new hardware, troubleshooting connectivity issues, or fixing software issues—went to the field techs.
  • Tickets for anything else routed to the appropriate queue.
  • They’re paid the big bucks, work on laptops, and can work from home.
  • An FTE job is difficult to get because Google wants the best of the best from the top universities.
  • They’re paid the small bucks, work on desktop PCs, and must work on site.
  • Getting a TVC job is easy since third-party companies will take anyone who has the relevant experience to fill out positions.

C.D. Reimer makes videos about comic cons, pop culture, Silicon Valley and technology every week. https://www.youtube.com/c/cdreimer

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store